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Online store terms and conditions

Attention: please read these terms of use ("terms") carefully before using this website ("site"). Using this site indicates that you have read and accept these terms.
Service provider is an Invenio Retail Technologies Pvt. Ltd. is authorized distributor and shall be responsible for accepting your orders, collecting payments and supplying the listed products or services as per your order.

Use of the

Certain areas of the (e.g., chat rooms or customer ratings and review areas) may permit you to submit feedback, information, data, text, software, music, sound, photographs, graphics, video, messages, or other materials (each, a "user submission"). By submitting a user submission, you grant to an irrevocable, perpetual, transferable, non-exclusive, royalty free, worldwide, license (sub-licensable through multiple tiers) to (a) use, distribute, reproduce, modify, adapt, publish, translate, publicly perform, and publicly display your user submissions (or any modification thereto), in whole or in part, in any format or medium now known or later developed and (b) use (and permit others to use) your user submission in any manner and for any purpose (including, without limitation, commercial purposes) that deems appropriate in its sole discretion (including, without limitation, to incorporate your user submission or any modification thereto, in whole or in part, into any technology, product, or service). Innova online reserves the right to display advertisements in connection with user submissions and to use user submissions for advertising and promotional purposes. Innova online may, but is not obligated to, pre-screen user submissions or monitor any area of the websites through which user submissions may be submitted. You agree that you are solely responsible for all of your user submissions. Innova online is not required to host, display, or distribute any user submissions on or through the websites and may remove at any time or refuse any user submissions for any reason. Innova online is not responsible for any loss, theft, or damage of any kind to any user submissions. Innova online does not want to receive any user submission that is confidential. You understand and agree that any user submission will be considered non-confidential and non-proprietary and that will be free to disclose your user submission to any third party absent any obligation of confidence on the part of the recipient. Innova online does not guarantee that you will have any recourse through or any third party to edit or delete any user submission you have submitted. By submitting any user submission, you represent and warrant that:

  • You are at least 18 years old;
  • You own all rights in your user submissions (including, without limitation, all rights to the audio, video, or digital recording and the performance contained in your user submissions) or, alternatively, you have acquired all necessary rights in your user submissions to enable you to grant to the rights in your user submissions described herein;
  • You have paid and will pay in full all license fees, clearance fees, and other financial obligations, of any kind, arising from any use or commercial exploitation of your user submissions;
  • You are the individual pictured and/or heard in your user submissions or, alternatively, you have obtained permission from each person (including consent from parents or guardians for any individual under the age of eighteen (18)) who appears and/or is heard in your user submissions to grant the rights to described herein;
  • Your user submissions do not infringe the copyright, trademark, patent, trade secret, or other intellectual property rights, privacy rights, or any other legal or moral rights of any third party; you voluntarily agree to waive all "moral rights" that you may have in your user submission;
  • Any information contained in your user submission is not known by you to be false, inaccurate, or misleading;
  • Your user submission does not violate any law (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination, or false advertising);
  • Your user submission is not, and may not reasonably be considered to be, defamatory, libelous, hateful, racially, ethnically, religiously, or otherwise biased or offensive, unlawfully threatening, or unlawfully harassing to any individual, partnership, or corporation, vulgar, pornographic, obscene, or invasive of another's privacy;
  • You were not and will not be compensated or granted any consideration by any third party for submitting your user submission;
  • Your user submission does not incorporate materials from a third-party web site, or addresses, email addresses, contact information, or phone numbers (other than your own);
  • Your user submission does not contain any viruses, worms, spyware, adware, or other potentially damaging programs or files;
  • Your user submission does not contain any information that you consider confidential, proprietary, or personal; and
  • Your user submission does not contain or constitute any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of solicitation.


The website is provided "as is" and "with all faults" and the entire risk as to the quality and performance of the websites is with you. Except as otherwise stated in these terms, should the materials or services prove defective, you, and not, assume the entire cost of all necessary servicing and repair. Innova online expressly disclaims all warranties of any kind, whether express, implied, or statutory, with respect to the websites (including, but not limited to, any implied or statutory warranties of merchantability, fitness for a particular use or purpose, title, and non-infringement of intellectual property rights). Without limiting the generality of the foregoing, makes no warranty that the websites will meet your requirements or that the websites will be uninterrupted, timely, secure, or error free or that defects in the website will be corrected. Innova online makes no warranty as to the results that may be obtained from the use of the website or as to the accuracy or reliability of any information obtained through the No advice or information, whether oral or written, obtained by you through the websites or from, its parents, subsidiaries, or other affiliated companies, or their suppliers (or the respective officers, directors, employees, or agents of any such entities) (collectively, "the parties") shall create any warranty. Innova online disclaims all equitable indemnities.

Other agreements; software, services or access

Innova online may provide products (such as hardware or software) services (such as hardware maintenance or repair or software maintenance, installation, or training) or access to websites under the terms of a separate agreement between you and (each, an "other agreement"). obligations with respect to any product, service, or access that it makes available to you under any other agreement shall be governed solely by the other agreement under which such product or service is provided and these terms shall not be deemed or construed to alter the terms of such other agreements. For example, the use of any software that is made available to download from the websites ("software") is governed by the terms of the end user license agreement, if any, which accompanies or is included with the software ("license agreement"). You may not install any software that is accompanied by or includes a license agreement unless you first have agreed to the license agreement terms. If no end user license agreement accompanies or is included with the software, then such software shall be deemed to be materials hereunder and these terms shall govern your use of such software. Further reproduction or redistribution of any software is expressly prohibited, unless such reproduction or redistribution is expressly permitted by the license agreement accompanying or included with such software.

Your account
You are solely responsible for maintaining the confidentiality of your account and password in respect of the store.

Modifications to these terms
Innova online may, in its sole and absolute discretion, change these terms from time to time. Innova online will post notice of such changes on the applicable site. If you object to any such changes, your sole recourse shall be to cease using the websites. Continued use of the websites following notice of any such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes. Certain provisions of these terms may be superseded by expressly-designated legal notices or terms located on particular pages of the websites and, in such circumstances, the expressly-designated legal notice or term shall be deemed to be incorporated into these terms and to supersede the provision(s) of these terms that are designated as being superseded.

Order placement
You can place orders for any of the products listed in the website. Acceptance of order is subject to both payment receipt and stock availability. Innova online however reserves its right to refuse to execute any transaction/s with any customer without assigning any reason/s whatsoever, unless otherwise directed by Upon receiving the payment, an order number is auto generated and appears as a message at the end of payment processing. This will also be mailed at the email id provided by you at the time of entering the order. Innova online will initiate the order processing after payment receipt (except for cod orders) subject to stock availability at that point of time. Orders once placed with payment cannot be cancelled. However, if the customer wants to cancel the order, cancellation charges will be applicable.

Information error
Innova online does not undertake that the information on the store is correct or accurate at all time. In the event of information regarding a product being found incorrect due to any reason whatsoever, shall have the right to refuse or cancel any orders placed for such product(s). If your credit card has already been charged for such a cancelled order, shall issue a refund of the transaction through your original mode of payment to a maximum extent of the original amount paid.

You can use various facilities, namely credit card payment through payment gateways, emi offers through select banks, net banking available on the site for making payments. Ensure all data is encrypted during transmission: when cardholder data is transmitted online, it is imperative that it be encrypted. Razorpay encrypts all information you share using checkout via tls (transport layer security). This prevents data interception during transmission from your system to razorpay."
You agree, understand and confirm that the credit card used is lawfully owned or possessed by you and that you shall not pay or attempt to pay for product(s) using fraudulent credit card information. Innova online confirms that it shall use reasonable measures to ensure security of the information and will not be shared with third parties, unless required for fraud verifications or by law, regulation or court order. Innova online shall not be liable for any credit card fraud.

Payment gateway
There are multiple payment partners providing us with a payment gateway. All online transactions will be routed through one of our payment partners. Upon successful transaction, the payment partner will collect and remit the money to Innova online upon receiving the payment will initiate order processing.

Select products may be offered on emis as a promotional offer. This emi offer may be restricted to credit cards of select banks. The subvention charges may be partly or fully charged to the customer as part of the offer. Such emi offers are subject to approval by the respective banks.

Order fulfillment
Innova online will initiate processing your order upon payment receipt for all non-cod orders. If there are any issues such as incomplete address, payment amount does not tally with order value, stock not available for one or complete set of products ordered and any such issues that could potentially delay the delivery, such orders will be referred to customer service representatives (csr). Csr will call or mail you to inform the issues. Only upon resolving the issues, the order will be processed.